OPAC implementing Mobile Ticketing

Jan 21, 2019

Beginning January 21, 2019, the Oxford Performing Arts Center is replacing its Print at Home ticketing system with Mobile Ticketing.  

 

WHAT IS MOBILE TICKETING?

The Oxford Performing Arts Center has adopted Mobile Ticketing as a new feature to replace Print At Home tickets.  The tickets will be accessible through the My OPAC app beginning two hours before the performance.

 

HOW DO I GET THE MY OPAC APP?

Download the free My OPAC app in the App Store or Google Play Store.  If you don't want to download the app, you may also use our mobile web app.  


CAN I STILL REQUEST HARD TICKETS?

Yes! When checking out online, you will have the option to request your tickets to be mailed ($1.50 per order), or you may pick them up from Will Call before the show.  In order to pick up Will Call tickets, a photo ID must be presented which matches the name of the purchaser.  
 

CAN I STILL PRINT MY TICKETS FROM HOME?

No. Tickets for all Oxford Performances will no longer include a printout option. This decision was made to protect the integrity of your tickets and prevent the fraud and counterfeit problems that have increased in recent years. 
 

CAN I HAVE MULTIPLE TICKETS ON A SINGLE PHONE?

Yes! Once you tap on the performance, you will be able to swipe left and right through your available tickets.

 

WHAT IF I DON’T HAVE A SMARTPHONE?

If you do not have a smartphone, please contact the Box Office at 256-241-3322 or email to info@oxfordpac.org.
 

WHAT IF I NEED HELP ON THE DAY OF THE SHOW? BROKEN DEVICE? BATTERY ISSUES?

Simply stop by the Box Office and we will provide you with physical tickets at no charge. 

 

HOW FAR IN ADVANCE CAN I VIEW MY TICKET?

Your ticket order will appear in your account on the My OPAC app as soon as you checkout.  The actual barcoded ticket will appear in the app beginning two hours before the performance.